The Microsoft Journey to Transform BI A strategic paper that describes Microsoft’s own challenges to redefine how they do BI. I interviewed Microsoft IT and Finance leadership to gain an understanding of Microsoft’s multi-year journey to transform how the...
Documentation Plan The result of a needs analysis that specified all aspects of a proposed documentation project This documentation plan was developed for Blue Titan. The end result of a detailed needs analysis, the plan covers every aspect of the project...
Instructor Manual An instructor’s guide with special sidebar content for course facilitators This document is a combination lecture & lab manual for a three-day instructor-led course. As noted by the “Instructor’s Edition” in its title,...
Training Development Plan Building a comprehensive training materials plan from the ground up Because the client knew they needed training but they weren’t clear on any specifics, a detailed needs analysis was performed as a “Phase Zero” aspect of...
Developer’s Guide A technical paper that goes beyond a basic API reference This Developer’s Guide is designed for Microsoft Dynamics CRM programmers who want to use the system’s application programming interface (API) to customize their CRM...
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